My Access Florida Login

Video demonstration and instructions on how to use the My Access Florida Login:

Instructions to Log In:
1. Go to
2. Click on the icon named, "My ACCESS Account" under a box labeled "Online Account." This box is located towards the right side of the page.
3. A popup window will appear. Enter your username and password then click "Login."

Alternatively, you can go directly to and enter your login information.


Having trouble logging in? Reset your login information:
For username problems:
1. Click on "Forgot User Name?" under the login form or go to
2. Enter your information on the form provided and hit "Continue."
3. Follow the necessary steps for entering your case information then hit "Continue"
4. Next enter the needed information for account verification then hit "Continue."
5. Follow the step to setting up security the hit "Continue."
6. Confirm the process.

For password problems:
1. Click on "Forgot your Password?" under the login form or go to
2. Enter your username then click "Continue."
3. Answer the security questions. 
4. Change your password then confirm.

Still having trouble?

ACCESS Central Mail Center
P.O. Box 1
Wildwood, FL 34785

You can also contact the Customer Call Center at 866-762-2237 during business hours for assistance with your login or visit their Help page at On that page, you can also find detailed instructions on how to login, troubleshoot login information and change your username or password. You may also use their "Contact Us" form that is found on:

Our goal is to provide you with the most up to date login instructions. Be sure to bookmark this page for reference or for any update on the My ACCESS Florida Login process.